Frequently asked questions

All common issues are solvable with the answers in this FAQ. Please check the community help repository before opening a support ticket.

Troubleshooting steps

Please double check the following steps if you encounter any issues.

  1. Make sure you have the correct PHP executable selected
  2. More than 95% of SSH connection issues are rooted in a wrong private key

On MacOS and Linux, you can find the correct PHP executable by running which php in your terminal.

If you can't find a solution to your problem in this FAQ, please check our public repository here. Every support tickets slows down the development of new features and we appreciate community help in the repo very much.

Which frameworks are supported?

Tinkerwell supports anything with custom drivers but the following drivers are included out of the box:

  • Craft CMS
  • Kirby CMS
  • Laravel
  • Lumen
  • Magento 2
  • Moodle
  • October CMS
  • Presta Shop
  • Statamic
  • Wordpress

What are the system requirements?

Tinkerwell requires you to have a working local PHP binary. The minimum PHP version depends on the Laravel version that you want to tinker with, but we always recommend running the latest available stable version of PHP.

If you are on Windows, make sure to point Tinkerwell to your local php executable in the settings.

Is the license valid forever?

Yes. The license has no time limit and lasts forever. It covers updates to the app for one year after your purchase.

How do I access the IDE plugins?

The PhpStorm plugin can be found in the IntelliJ marketplace.
The VSCode plugin can be found in the Visual Studio marketplace.
The Sublime Text 3 plugin is available via package control.

How do I run IDE code via SSH?

Unfortunately, the IDE plugins do not support SSH connections and you have to run these code snippets in the Tinkerwell app directly.

How do I open Homestead Projects?

The standard configuration for Homestead is:

  • Host: 192.168.10.10
  • Port: 22
  • User: vagrant
  • App path: /home/vagrant/projects/project

Make sure to use the correct SSH private key file and check your Homestead.yaml for overrides of these settings. You can check your Homestead SSH keys with the command vagrant ssh-config.

No output or PHP errors?

Make sure you have the correct PHP binary selected. This is the most common issue if you are running Tinkerwell on Windows.

Running into SSH connection issues?

Please check your private and public key path. We track down most connection issues to a misconfiguration of key pairs at Vagrant, Homestead or the remote server. Both keys must be in the same directory.

The "passphrase" input field is for password protected keys and not for server passwords.

Do you have a return policy?

In case you are unhappy with Tinkerwell, just get in touch with us within the first 14 days and we will figure it out.

Technical Support

If you have a technical problem and can't solve it with the answers in this FAQ, please open a GitHub issue at https://github.com/beyondcode/tinkerwell-suggestions. We try to guide you in the right direction there but due to the amount of unique development setups, we can't provide individual technical support or consulting.

Sales Support

In case you need help with your purchase, you can send us an email at support@beyondco.de. We can track down lost emails, process refunds, or link licenses with Beyond Code accounts.

Get Tinkerwell

  • Download for MacOS, Windows and Linux
  • Run your PHP code locally or via SSH
  • License for two computers
  • Includes one year of updates
  • Trusted by 3,689 happy developers
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